Shipping policy
An important update regarding the delivery of your order:
As a COVID Safe Business under the Victoria government, Petite Ingredient and delivery partners are adhering to the latest COVID-19 Public Health Orders to ensure the safety and wellbeing of our employees and customers.
At Petite Ingredient, our greatest priority is the health and safety of our team members, our community and our customers. In an effort to protect our community and to mitigate any risk, (for the foreseeable future) all parcels delivered will not require a signature and will be left in a secure place upon delivery.
Australian Deliveries
All of our orders are sent via StarTrack Air Express Same Day Metro/Interstate; the fastest way to get items anywhere in the country, whilst maintaining optimum freshness of your fresh edible flowers. For further information on this, please click here. (link to https://startrack.com.au/logistics-and-freight/same-day-metro-interstate-courier)
|
Order Total |
Cost |
Time Estimate |
|
FLAT RATE |
$15.00 |
Dried Edible Orders: 1-2 Business Days Fresh Edible Flowers: Please note that we require a minimum of 5 business days to pick and pack your orders |
International Orders
All of our international parcels are sent by International Air with full email tracking. Delivery varies from 1 to 3 weeks depending on your country with International Air. If there are certain dates that you require your delivery please contact us at info@petiteingredient.com.au
Introducing Petite Ingredient Delivery Date Calendar
It’s a priority for us that your fresh flowers are sent in the most pristine condition, so we have a new Delivery Date Calendar designed for Fresh Edible Flower orders. Meaning fresh flowers are delivered as close to your function date as possible, for a seamless transition from farm to plate or cake!
Please note that any orders containing both Dried Edible Flowers and Fresh Edible Flowers will be sent on the date that you have selected on our Delivery Date Calendar.
Orders for Dried Edible Orders will be sent out next business day, regardless of the date that you have selected on the calendar. For any further enquiries about our shipment details please contact info@petiteingredient.com.au